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To learn more about Community and PeopleLink, please click any of the following white paper links. After a brief registration process, your white paper will be instantly downloaded to you in pdf format.

Embracing the Real-Time World - Corporate IM (pdf)
Understanding Instant Messaging as part of the business communication process.

What's the Value of eCommunity (pdf)
Understanding the Return on Investment of eCommunities

Enhancing Customer Relationship Management, Collaboration, and Corporate Portals with Enterprise Online Community Solutions (pdf)
Leveraging customer-to-customer, partner-to-partner, and employee-to-employee interaction to strengthen relationships, build loyalty, share knowledge, and increase revenues

Business Applications for Online Community (pdf)
Meeting business goals through online community services

Note: All downloadable documents on the site have been converted into Adobe Portable Document Format using Adobe Acrobat. They can be accessed using Adobe Acrobat Reader. If you do not have Adobe Acrobat Reader, you can download it from Adobe.com