PeopleLink Instant Messenger
- How do I get started?
- Where can I download PeopleLink Instant Messenger for my computer?
- Now that I have downloaded
PeopleLink Instant Messenger, how do I install it?
- What's the difference between
the PeopleLink Instant Messenger and the PeopleLink NOW?
- Can I send instant messages
to friends who are using a different Internet service provider?
- What platforms does the PeopleLink Instant Messenger software support?
- Can I have more than one person
in my message window? Can we "chat"?
- What does "secure message"
mean and how do I it?
- I got the PeopleLink Instant Messenger software from a friend. How do I get my password?
- Do I have to sign in each
time I open the PeopleLink Instant Messenger software?
- The message button is always
gray. What's wrong?
- How do I save my conversations?
- Will PeopleLink Instant Messenger work if I am behind a firewall?
- My PeopleLink Instant Messenger software starts up when I start my computer even if I don't have my
Internet connection. How do I change this?
- Can someone please help me
with a specific problem?
How do I get started?
To send instant messages, you'll need to register at our web site and select
a password, then download the PeopleLink Instant Messenger software
and install it on your computer. Click on any of the "Join Now" buttons to go
to the registration pages.
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Where can I download PeopleLink Instant Messenger for my computer?
Click on the "download" section and select the PeopleLink Instant Messenger that is applicable for your computer. Or, if you can't download, but
your web browser supports Java, click on the "Start Java applet" link to open
the PeopleLink NOW Java applet.
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Now that I have downloaded PeopleLink Instant Messenger, how do I install it?
Installation is easy; double-click on the file you downloaded and the installer
will run for you, installing PeopleLink Instant Messenger to your
hard drive (the installation will be most successful if you let the installer
use all the defaults).
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What's the difference between
the PeopleLink Instant Messenger and the PeopleLink NOW?
PeopleLink Instant Messenger is a software application that you must
download and install on your hard drive. The PeopleLink NOW Java applet, on
the other hand, does not require a download; it is a web-based Java application.
You can run this program on any computer that has a Java capable web browser.
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Can I send instant messages
to friends who are using a different Internet service provider?
Sure! Your friends can use any other Internet service provider. As long as your
friends have registered with us and are logged in to either the PeopleLink Instant Messenger software or the PeopleLink NOW Java applet, you
can send instant messages back and forth.
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What platforms does the PeopleLink Instant Messenger software support?
PeopleLink Instant Messenger is available for Windows 3.1, 95, 98
and NT, Macintosh Power PC, and other Macintosh systems. You can message anyone
who has PeopleLink Instant Messenger regardless of his/her platform
as long as he/she has signed in. All PeopleLink Instant Messenger
software can inter-communicate.
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Can I have more than one person
in my message window? Can we "chat"?
Yes you can! If you have PeopleLink Instant Messenger v1.11 or PeopleLink Instant Messenger v2.1 you have the Conference feature. These conferences
are instant messaging sessions where more than two people can talk at the same
time. You can have as many people as you want in the Conference, and all messages
sent to the group will be displayed in all of the Conference member's messaging
windows. It's very handy and you can have virtual 'meetings' and conversations
with many people.
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What does "Secure Message" mean
and how do I it?
By clicking the "Secure Message" checkbox on your software you can choose to
encrypt your messages. Please note that encryption is only available in the
2.1 and higher releases of Instant Messaging Desktop. If you attempt to send
an encrypted (secured) message to someone who cannot accept secured messages
(for example, if they are using Instant Messaging Desktop 1.11), you will be
alerted with a dialog box. You will then be given the option to send the message
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I got the PeopleLink Instant Messenger software from a friend; how do I get my password?
If you obtained the PeopleLink Instant Messenger software from a friend,
you still need to go through the registration process. To do this, click the
"Join" or "Sign-in" button. This will take you to a page where you can register
and select a password.
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Do I have to sign in each time
I open the PeopleLink Instant Messenger software?
No, you can set the option to "Save Password" in the "Sign In" window. Each
time you open the software, you will be signed in automatically. CAUTION: If
you do this, anyone who has access to your computer will have the ability to
send messages under your name.
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The message button is always
gray. What's wrong?
PeopleLink Instant Messenger works between two users who both have
registered, downloaded and installed the software, and who are both online at
the same time. Your message button will be grey, or inactive, if the person
selected in your address book is not available to receive messages. If you want
to make sure that your software is working, add your own email address to your
address book. When you highlight your name, you'll see that the message button
becomes active. You can then click on "message" and send a message to yourself.
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How do I save my conversations?
In the PeopleLink Instant Messenger program for Windows you can right-click
in the message window and choose to save the dialogue to a text file. On Macintosh
systems, you can simply copy and paste the text into a text file for later use
or review. Please note that the Java applet does not support this feature.
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Will PeopleLink Instant Messenger work if I am behind a firewall?
PeopleLink Instant Messenger supports SOCKS and HTTPS proxy servers, and HTTP.
To configure your software to work with these firewalls go to the preferences
section under the "Options" menu. If you are unsure what type of firewall you
are behind, you should ask your Systems Administrator.
Additionally, your System Administrator may need to make some adjustments to
your company's firewall. PeopleLink Instant Messenger needs to be
allowed to connect to services above port 1024. If your System Administrator
wants a specific location to allow the PeopleLink Instant Messenger
connection, suggest that he or she ensure that port 5665 is open for outgoing
TCP/IP, and PeopleLink Instant Messenger will be able to use this.
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My PeopleLink Instant Messenger software starts up when I start my computer even if I'm not online.
How do I change this?
Under the Options menu in the PeopleLink Instant Messaging Desktop software,
de-select the checkbox Launch at Startup. This change will be set after
you close the application. You can then start Instant Messaging Desktop manually
from the Start menu whenever you wish to use it.
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Can someone please help me
with a specific problem?
Sure! Just send an email to support@peoplelink.com
and a real person will send you a personal answer to any question about the
service you might have.
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