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PeopleLink offers a number of online community solutions that complement and enhance CRM by allowing companies to extend their CRM initiatives to include many-to-many interaction among customers, partners and employees. PeopleLink's Solutions are offered either licensed or hosted.
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Community CRM
Learn how online communities complement and enhance CRM
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"By 2005, more than 50% of enterprise commerce sites will provide community features as part of their customer service strategy."
(Kathy Harris, Gartner Group, 05/01) |
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